Privacy Policy

PORTOCANNA has always focused its concerns on the customers’ interests. Therefore, and so that you can be informed about how your personal data are processed – namely, name, address, telephone / fax numbers or e-mail address, etc. which you could provide us, – we have created this Privacy Policy.

In this regard, we intend to explain how we will use your data, as well as the mechanisms adopted to ensure its safety and keep it strictly confidential.

By browsing our websites and using our services, you are allowing your data to be collected and accepting its usage accordingly to the practices described in this Policy, which may be subject to occasional changes introduced by us.

We reserve the rights to change our Privacy Policy anytime and, therefore, we invite you to regularly consult it in order to acknowledge any changes made. Thus, we will always publish the updated of this Policy on our website, where you can find the last date of modification in the last paragraph of the content. The terms of this Privacy Policy do not interfere with any contractual terms established between parties, which will prevail over the terms of this Policy.


The website does not store or process any personal data unless voluntarily provided by yourself. We ensure that our staff comply with our strict security and confidentiality standards. We commit to fully comply with international privacy protection standards, when processing your personal data.


The personal data solicited by our website is only for specific and limited purposes, which we will inform and ask for your consent whenever needed. For example, we may ask to collect and use personal data to provide you with information about our products or services which we think it may be of your best interest, or to communicate with you. We can also use your data to evaluate the effectiveness of our services towards our visitors and clients, for our own statistical purposes, to evaluate the interests of clients as well as other trends in order to make better decisions regarding product development and marketing strategies.

By submitting your data, you explicitly authorize its use. PORTOCANNA will keep your data for as long as it deems necessary for specified purposes and accordingly with any mandatory, legal or ethical reports. Most of our services do not require any form of online registration, so you are allowed to visit our website without revealing your identity to us.


PORTOCANNA will keep your data secret by never selling, renting, sharing, distributing or making available to third parties outside PORTOCANNA, unless required for legal purposes (such as by court order) or regulatory purposes.

Whenever the disclosure of data to third parties is necessary, for whatever reason, PORTOCANNA will ensure that these third parties provide a level of protection comparable to the standards practiced by PORTOCANNA, and we will always require, in a contractual way, that they process the personal data only for the purposes authorized by you, on a confidential and secure basis.


The access and use of our website should only be made by people over 18 years old, so we kindly ask parents to monitor their children while they are online. In order to respect children’s privacy and comply with the current child protection laws, children under the age of 18 must not provide any kind of personal data. PORTOCANNA will not knowingly collect or use or disclose personal data from children under 18, without obtaining the prior consent of an adult responsible for the child (parent, tutor or guardian). Our website is aimed to a general public and is not designed to collect personal data from minors under the age of 18 years old.


As a client, you have the right to consult, update or require to delete your data. Thus, and with your cooperation, we strive to ensure that your data is always updated, complete and accurate. If you wish to access the data which we have in our possession, in order to correct or delete it, we kindly request that you contact us by email (


We commit ourselves to take all reasonable measures to prevent your personal data from being seen and managed by third parties, with the exception of those who represent or act on behalf of PORTOCANNA and that also have agreed to treat your data in a confidential and secure manner. The access to personal data is limited to our staff on a knowledge-only manner, who have also been trained to use strict confidentiality standards while processing your personal data. In order to guarantee the security and confidentiality of the collected data, we use protected data networks, inter alia, by firewalls within the current security standards of this industry, and also with password protection.

Although we make the best effort to create protected and safe websites for our visitors, please keep in mind that the Internet is not a totally safe environment. Therefore, the confidentiality of the provided data or the material transmitted through our websites or emails cannot be totally guaranteed by PORTOCANNA. Thus, we cannot be responsible for the security of your data when sent to us by the Internet.


The information regarding the collected data on our website is always anonymous. When you visit our website, we do not collect any personal data unless it is provided by you in a specific, voluntary and conscious manner.

The anonymous information hereby referred is regarding the way of using our website, such as the type of Internet browser, operating systems and the date and time of access. The anonymous information is processed by PORTOCANNA in order to improve the content of our website, to adapt it to our visitors and to learn more about them and how they use our website, namely what kind of computer tools they use. Please note that cookies itself cannot be used to reveal the user’s identity. A “cookie” is information sent to your browser and stored on your computer’s hard drive.


As a service to our visitors, our website may provide links to other sites whose control is not the responsibility of PORTOCANNA. In these circumstances, we cannot be held responsible for the content of such websites or the privacy policies of third parties, which may differ from our Privacy Policy. In this case, we kindly remind you that you must always review the websites’ privacy practices before providing any personal information.


PORTOCANNA does not practice “spamming”, that is the sending of unsolicited e-mail, usually of a commercial nature, in large quantities and repeatedly to individuals, with whom the sender has had no previous contact, or who have not accepted to receive these kinds of messages.

Instead, we will inform by e-mail, you when we believe that one of our communications is important to you, always giving you the opportunity to be able to renounce this type of service.


If you have any questions or complaints about this Privacy Policy, or if you would like to make any recommendations or comments to improve it, we kindly ask you to contact us by email address (

In this regard, we can assure you that we are constantly making our best effort to improve the protection and security of the provided data.